I had an issue on wordpress so I called them and reported it to the customer support, which most of the agents are with real Indian accent. Anyway, then after that, everything is web based and these are response that I got :
| Date | Type | |
| 10/31/2011 1:06 PM EDT | Ticket Created | |
| 10/31/2011 2:44 PM EDT | Updated Ticket: Work in Progress | |
| 10/31/2011 4:37 PM EDT | Updated Ticket: Work in Progress | |
| 10/31/2011 4:38 PM EDT | ReadyHosting contacted customer |  |
| Subject: | [P08918480000000000] wordpress installation issues | |
| Comment: | Hello , We apologize for any inconvenience this has caused you. I have escalated your issue to the higher level to review your account. You should be hearing from them within 2-4 hours. Sincerely, Peder Allen Technical Specialist | |
| 10/31/2011 6:36 PM EDT | Updated Ticket: Work in Progress | |
| 10/31/2011 7:05 PM EDT | ReadyHosting contacted Customer (Resolved) | |
| Comment: | Hello, Thank you for your patience. We have filed a bug report to the Engineering team for the problem you reported. Unfortunately, we can't provide exact time frame as it needs time to debug and resolve the issue. Your issue will be resolved at the earliest time possible by our Engineering team. We apologize for any inconvenience this may cause in the meantime. If you have any further questions, please update the Support Console. Sincerely, Seager Park, Level 3 Technical Support. | |
| 10/31/2011 7:17 PM EDT | customer contacted ReadyHosting | |
| Customer Quote: | It still has a same problem Installing WordPress 3.2.1 (Stable) to http://www.miyakopedia.com/aaa Server Configuration Error We have tried everything we could, but we can't seem to sync up with your web server. This could be DNS related or a Server Error, or perhaps you have a custom header (PHP or .htaccess) or are part of a "Cash for Domain Parking" program. Show Debug (beta) Sponsored by TemplateSOLD Now that you've installed your blog, why not spice it up with a premium WordPress theme? Thanks | |
| 10/31/2011 11:11 PM EDT | Updated Ticket: Work in Progress | |
| 10/31/2011 11:21 PM EDT | ReadyHosting contacted customer(Resolved) | |
| Comment: | Hello, Thank you for your patience. We have already updated a bug report to the Engineering team for the problem you reported. Unfortunately, we can't provide exact time frame as it needs time to debug and resolve the issue. Once the issue resolved, we will contact you directly. We apologize for any inconvenience this may cause in the meantime. If you have any further questions, please update the Support Console. Sincerely, Sharon Brown Level 3 Technical Support. | |
| 11/07/2011 9:15 AM EST | customer contacted ReadyHosting | |
| Customer Quote: | Hi I still see the problem. If it keeps to be problem, I will cancel this account | |
| 11/07/2011 9:19 AM EST | Updated Ticket: Work in Progress | |
| 11/07/2011 9:29 AM EST | ReadyHosting contacted customer (Resolved) | |
| Comment: | Hello, We are currently aware of the issue that you have reported and our engineers are working towards a resolution. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this issue. We will inform you once the issue is fixed. Sincerely, Angel Anderson Level 3 Technical Support | |
RESOLVED !!!! are you kidding me?
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